Ascension Living Online Privacy Policy

Effective Date:Β August 2024
Last Updated:Β Jan 30, 2025

1. Introduction

Ascension Living ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Online Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website [insert website URL] or interact with us online.

This policy applies to visitors and users from the European Union (EU), United Kingdom (UK), Canada, and the United States, ensuring compliance with:

  • General Data Protection Regulation (GDPR) – EU
  • UK GDPR and Data Protection Act 2018
  • Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada
  • California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) – USA
  • Other U.S. State Privacy Laws (Virginia VCDPA, Colorado CPA, etc.)

By using our website and services, you acknowledge and consent to the collection, use, and sharing of your personal data as described in this policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

We collect personal information you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment details (if applicable)
  • Other data you provide via forms, inquiries, or communications

b) Technical & Usage Information (Automatically Collected)

  • Device & Browser Data: IP address, browser type, operating system, referring URL
  • Usage Data: Pages viewed, links clicked, session duration, interactions
  • Cookies & Tracking Technologies: We use cookies and tracking tools (e.g., Google Analytics) to personalize content and analyze site traffic. You can manage your cookie settings in your browser.

CCPA Notice for California Residents:
We do not sell personal data, but under CCPA/CPRA, users may opt out of data sharing for targeted advertising.

3. Lawful Basis for Processing Personal Data (GDPR & UK GDPR Compliance)

If you are in the EU or UK, we process your data under the following legal bases:

  • Consent: When you opt-in to receive communications or use our services
  • Contractual Obligation: To fulfill a request or service you purchase from us
  • Legitimate Interest: To improve our services and website performance
  • Legal Obligation: When we are required to retain data for legal compliance

4. How We Use Your Information

We use your data to:

  • Provide Services: Respond to inquiries, process transactions, and offer support
  • Improve Website Performance: Analyze user behavior to optimize content
  • Marketing & Communications: Send updates, newsletters, and promotional content (only if consented)
  • Legal Compliance: Meet tax, financial, and security obligations

5. How We Share Your Information

We do not sell your personal data. However, we may share your data in the following cases:

a) Service Providers & Partners

We may share your data with trusted third-party service providers, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Cloud storage and website hosting services
  • Email marketing providers (e.g., Mailchimp, Kajabi)

These third parties are required to keep your data confidential and comply with privacy laws.

b) Legal Obligations

We may disclose data if required by:

  • Court orders, government requests, or regulatory compliance
  • To protect rights, safety, or prevent fraud

c) Business Transfers

If Ascension Living merges, sells, or transfers its assets, your information may be shared as part of that transaction.

6. Data Security & Retention

We take reasonable steps to protect your data from unauthorized access, alteration, or disclosure.

  • Storage & Security: Data is stored securely in encrypted databases or cloud servers.
  • Data Retention:
    • Personal data is retained only as long as necessary for business, legal, or regulatory reasons.
    • Users can request deletion of their data at any time.

GDPR Compliance: If you are in the EU/UK, you can request data deletion, restriction, or rectification.

7. Your Rights & Choices

Depending on your location, you have the following privacy rights:

EU & UK Residents (GDPR & UK GDPR)

  • Right to Access – Request a copy of your data
  • Right to Rectification – Correct inaccurate data
  • Right to Erasure ("Right to be Forgotten") – Request deletion of data
  • Right to Restriction of Processing – Limit how your data is used
  • Right to Data Portability – Transfer your data to another service
  • Right to Object – Object to processing for marketing or profiling

Canadian Residents (PIPEDA)

  • Right to access and correct personal data
  • Right to challenge how we handle your data

California Residents (CCPA/CPRA)

  • Right to know what personal data is collected
  • Right to opt out of personal data sale or sharing
  • Right to delete personal data
  • Right to correct inaccurate data

Exercising Your Rights:
To exercise any rights, contact us at [Insert Contact Email]. We will respond within 30 days.

8. Cookies & Tracking

We use cookies and tracking technologies for analytics and personalization.

  • Necessary Cookies: Essential for site functionality
  • Performance Cookies: Track site usage (Google Analytics)
  • Advertising Cookies: Personalize ads (Facebook Pixel, Google Ads)

How to Manage Cookies: You can disable cookies in your browser settings. However, some features may not function properly.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., YouTube, Facebook). We are not responsible for their privacy policies. We encourage you to review their policies before sharing your information.

10. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect data from minors. If we become aware of such collection, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated effective date.

Important Notice: If changes significantly impact your rights, we will notify you via email or a website notice.

12. Contact Us

If you have questions about this policy or your data rights, contact us:

πŸ“ Ascension Living
πŸ“§ Email: [email protected]
🌍 Website: www.ascensionliving.ca

Final Compliance Check: βœ…

βœ” GDPR & UK GDPR Compliant (Data access, deletion, legal basis)
βœ” CCPA/CPRA Compliant (Opt-out, data request)
βœ” PIPEDA Compliant (User rights, retention)
βœ” Data Security & Legal Disclosures (Encryption, storage)

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